Privacy Policy

TeamOfGenius / Gangar Enterprises
Effective date: 07, August, 2024

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Gangar Enterprises FZ-LLC ("us", "we", or "our") operates the https://teamofgenius.com website as well as http://www.teamofgenius.com website.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Social Media Management Solution and the choices you have associated with that data. By using our Site you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Our current hosting providers are signed up to Privacy Shield.

Here are the sections below:

Personal Information We May Collect
Personal Information Provided by You

Personal Information Collected from Connected Social Media Accounts
Personal Information Automatically Obtained from Your Interactions with the Service

How We May Use Your Personal Information
How We Share Your Personal Information
How We Protect Your Personal Information
Your Rights and Choices
Data Transfers
Children's Privacy
Updates to this Privacy Policy
Your California Privacy Rights
How to Contact Us

1. Personal Information We May Collect

For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that information is necessary to provide you with the service or if we are legally required to collect it.

2. Personal Information Provided by You

Registration

If you desire to have access to certain restricted sections of the Site or request to receive marketing materials, you may be required to become a registered user, and to submit the following types of Personal Information to TeamOfgenius: your name, email address, phone number, full user name, password, city, and time zone.

Customer Support

We may collect information through your communications with our customer support team or other communications that you may send us and their contents.

Making a Purchase

When you make payments through the Service, you will need to provide Personal Information such as your credit card number and billing address.

Social Media

In order to allow you to post to your social media platforms, we may ask you to provide your username, account ids, social handle, timezones, and email address.

Other

We may also collect your contact details when you provide them in the context of our customer, vendor, and partner relationships.

2a. Personal Information Collected from Connected Social Media Accounts

If you connect your third party social media account to your TeamOfgenius account, we may collect certain information stored in your social media account such as:

Facebook

TeamOfgenius may allow you to connect a Facebook page or profile to your TeamOfgenius account, in which case we will access certain information from Facebook regarding your account. In particular, we may collect profile image, display name, username / page ID or profile ID, access tokens, sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by TeamOfgenius to provide you with the Service you expect and will not be shared with any third parties.

Twitter

TeamOfgenius may allow you to connect a Twitter profile to your TeamOfgenius account, in which case we will access certain information from Twitter regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, retweets, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by TeamOfgenius to provide you with the Service you expect and will not be shared with any third parties.

Instagram

TeamOfgenius may allow you to connect an Instagram profile to your TeamOfgenius account, in which case we will access certain information from Instagram regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by TeamOfgenius to provide you with the Service you expect and will not be shared with any third parties.

TikTok

TeamOfgenius may allow you to connect a TikTok profile to your TeamOfgenius account, in which case we will access certain information from TikTok regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by TeamOfgenius to provide you with the Service you expect and will not be shared with any third parties.

Google Business Profiles

TeamOfgenius may allow you to connect a Google Business Profile to your TeamOfgenius account, in which case we will access certain information from your Google Business Profile regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by TeamOfgenius to provide you with the Service you expect and will not be shared with any third parties.

TeamOfGenius explicitly affirm that Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized or any AI and/or ML models. TeamOfGenius does not share any Personal User Data received from Workspace API with third-party tools, including any AI models.

YouTube

TeamOfgenius may allow you to connect a YouTube channel to your TeamOfgenius account, in which case we will access certain information from Google and YouTube regarding your account. In particular, we may collect profile image, display name, profile ID, access tokens, existing videos. This includes the details of your video and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by TeamOfgenius to provide you with the Service you expect and will not be shared with any third parties. More information on Google’s Privacy Policy can be found here.

Log Data

When you use our Service, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click.

Cookies and Similar Technologies

Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer's hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. TeamOfgenius may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law.

You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Third Party Web Beacons and Third Party Buttons

We may display third-party content on the Service, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third party content on the Service. Additionally, we may implement third party buttons, such as Facebook “share” buttons, that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by TeamOfgenius. Please consult such third party's data collection, use, and disclosure policies for more information.

Links to Other Websites

Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Other sites follow different rules regarding the use or disclosure of the Personal Information you submit to them. We are not responsible for the content, privacy and security practices, and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to read the privacy policies or statements of the other websites you visit.

3. How we may use your personal Information:

To provide the Services and personalise your experience

We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, post content to your connected social platforms, to provide you with analytics on your content’s performance and operate and maintain the Services.

For research and development

We are always looking for ways to make our Services smarter, faster, secure and useful to you. We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services.

To communicate with you about the Services

We use your contact information to send transactional communications via email and within TeamOfgenius, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, administrative messages and upcoming event notifications. We send you email notifications when you or others interact with you on the Services, for example, when you are liked, added as a favourite, sent a card or messaged by another user. We also provide tailored communications based on your activity and interactions with us. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.

To market, promote and drive engagement with the Services

We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying TeamOfgenius ads on other companies’ websites and applications, as well as on platforms like Facebook and Google. These communications are aimed at driving engagement and maximising what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new product offers, promotions and contests. You can control whether you receive these communications in your Settings area.

Customer support

We use your information to resolve technical issues you may encounter and respond to requests for assistance.

For safety and security

We monitor and use your information to monitor suspicious activity, fraudulent, activity and reports of violations of our terms of service.

To protect our legitimate business interests and legal rights:

Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent:

We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

Legal basis for processing:

We collect and process information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depend on the Services you use and how you use them. This means we collect and use your information only where:

We need it to provide you the Services, including to operate the Services, provide customer support and personalised features and to protect the safety and security of the Services; It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests; You give us consent to do so for a specific purpose; or We need to process your data to comply with a legal obligation. If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

4. How We Share Your Personal Information

Social Media Platforms

TeamOfgenius helps you plan, publish and analyse content on you social platforms. You can connect TeamOfgenius to social platforms like Instagram and Facebook. In order to provide the Service we may transfer data to and from the third party social platforms. Content shared via TeamOfgenius to social platforms will be governed by that platform’s privacy policy.

Service Providers:

We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, billing, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

Compliance with Laws and Law Enforcement:

TeamOfgenius cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of TeamOfgenius or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Business Transfers:

TeamOfgenius may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganisation or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

Links to Other Websites:

Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorisation or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Third-Party Widgets:

Some of our Services contain widgets and social media features, such as the Twitter “tweet” button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

With your consent:

We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.

5. How We Protect Your Personal Information

TeamOfgenius cares deeply about safeguarding the confidentiality of your personal information. We employ administrative and electronic measures designed to appropriately protect your personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information to you via email or conspicuous posting on our site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system , and any other disclosures that may be required under applicable law.

We also take measures to delete your personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

6. Your Rights and Choices

If you decide at any time that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving commercial email from us by sending your request to us by email at contact@teamofgenius.com.

Please be aware that, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the service.

In certain jurisdictions you have the right to request access and receive information about the personal information we maintain about you, to update and correct inaccuracies in your personal information, to restrict or object to the processing of your personal information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your personal information to another company. Those rights may be limited in some circumstances by local law requirements. For example, california residents can refer to the separate california resident privacy notice to learn more about their california privacy rights. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

Where required by law, we obtain your consent for the processing of certain personal information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your personal information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the how to contact us section below.

7. Data Transfers

Personal information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the European Economic Area (EEA), the United Kingdom (UK) or Switzerland, including in the US. Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. TeamOfgenius complies with the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the UK Extension to the Data Privacy Framework (the “DPFs”) to transfer personal information outside the EEA, the UK and Switzerland to the U.S. as further described in the DPFs Policy.

TeamOfgenius may also transfer personal information from the EEA, the UK or Switzerland based on approved Standard Contractual Clauses, or otherwise in accordance with applicable data protection laws. When we transfer or disclose your personal information to other countries, we will protect that information as described in this privacy policy.

TeamOfgenius will not rely on the Swiss-U.S. Data Privacy Framework or the UK Extension to the Data Privacy Framework until each enters into force, but TeamOfgenius adheres to their required commitments in anticipation of their doing so.

8. Children's Privacy

The site is not directed to persons under 16. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at contact@teamofgenius.com. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete such information from our files.

9. Updates to this Privacy Policy

This privacy policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any modifications to our privacy policy by posting the new privacy policy on our site and indicating the date of the latest revision. You are advised to consult this privacy policy regularly for any changes.

In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address or generate a pop-up or similar notification when you access the service for the first time after such material changes are made. Your continued use of the service after the revised privacy policy has become effective indicates that you have read, understood and agreed to the current version of this privacy policy.

How to Contact Us

Teamofgenius Is the entity responsible for the processing of your personal information. If you have any questions or comments regarding this privacy policy, or if you would like to exercise your rights to your personal information, you may contact us by emailing us at contact@teamofgenius.com. Or by writing to us at:

Gangar Enterprises FZ-LLC
FDBC0326
Compass Building,
Al Shohada Road,
AL Hamra Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates

This Privacy Policy is effective as of Aug 07, 2024